How can we help?

Getting started

Kiwi123 works in any web browser — nothing to install. From the home page, pick your child's year (or browse by topic), open a case, and start cracking clues. Not sure which year fits? Start with our curriculum guide or just try a case — if it's too easy or too hard, move a year up or down.

Accounts & logins

There are two kinds of login:

• Teacher / parent account — created with an email and password at the login page. This is where you manage your class or your children, see progress on the dashboard, and handle your subscription.
• Student login — children sign in with a class code, their first name and a secret word at the student login page. Their solved cases and stars are saved to their name.

Forgot your password? Use the reset page and we'll email you a link.

Frequently asked questions

Do I need an account to start?

No — the first mysteries in every year are open to everyone. Just pick a year on the home page and open a case. An account unlocks more and saves progress.

How does a mystery work?

Each case has a line-up of suspects and a set of clues. Your child reads a clue, works out the maths, then picks (or types) the answer. Five correct answers rule out one suspect. When every clue is cracked, one suspect remains — the culprit!

Which year should my child do?

Pick the year your child has just finished, or the one their class is working at. If it feels too easy or too hard, move up or down a year — year levels are a guide, not a test, and a bit of overlap between years is built into the curriculum.

How do student logins work?

A teacher or parent creates the account and adds children to a class. Each child logs in with the class code (like KIWI-5B), their first name, and a short secret word. No child email addresses — ever.

What does a subscription include?

Every mystery in every year, saved progress and stars, student logins, and the teacher dashboard. Family covers one child at home; Classroom covers a class of up to 30 students.

How does billing work?

Plans are billed per year or per NZ school term (4 terms a year), in NZ dollars, GST inclusive. You can cancel anytime from your account page and keep access until the end of the period you've paid for.

Does Kiwi123 cover more than Number?

The catalogue is Number-first — counting, place value, the four operations, fractions, decimals, percentages, integers and ratio — because Number is the spine of the curriculum. Measurement, Geometry, Algebra and Statistics mysteries are on the way.

Something's not working?

If a page looks odd after an update, a hard refresh usually fixes it (Ctrl + F5 on Windows, Cmd + Shift + R on Mac). If a mystery won't load on a school network, ask your IT team to allow kiwi123.co.nz — it's an education site. Still stuck? Email [email protected] and we'll sort it.